Avoid the risks of server ownership with a Managed Server.

Many small businesses benefit from from an on-site server, unfortunately there are pitfalls. For instance, businesses become highly dependent on their server: when things go wrong the entire business grinds to a halt, incoming emails vanish into cyberspace, and promises to customers aren't kept.

So how can a small business avoid the pitfalls without spending a fortune?

ITsManaged offers a service that does just that. For a fixed monthly fee, ITsManaged provides an on-site server and associated services that comprehensively avoid the pitfalls.

And it's surprisingly affordable - in fact a Managed Server from ITsManaged is often a cheaper solution that the traditional ways

our use of automation in configuring and maintaining our servers allows ITsManaged to deliver at a price that small businesses

To understand the how it all works, let's consider the main risks of server ownership, one by one.

At the end of this page, there's a "what you get" list so you can see precisely what you're paying for.

what you get at the end of this page, 

Risk:



So what do you actually get?

ITsManaged delivers an on-site server

• specially tailored to your needs
• purchased and installed at your workplace
• secured with state of the art security technology
• set up with the software you choose, like an email client

and essential services:

• ongoing maintenance & timely updates
• backups to two remote locations
• administration
• new software installation
• hardware replacement at no cost - when you need to upgrade
• hardware replacement at no cost - if something goes wrong (e.g. in the event of disaster, or if hardware failure is imminent)

If you go to a computer shop, you'll be talking to sales people. Their job is to get you to buy an expensive server. So it's no surprise many small businesses wind up with a server that's far more powerful than needed. And unfortunately, powerful servers tend to be more likely to break down than normal servers. Think about it - if a server has two CPUs, then the chance of a CPU failing is doubled. So buying a server that's more powerful than you really is not just a waste of money, it's also a hassle.

With ITsManaged, you're not talking to sales people because we don't sell anything. ITsManaged provides a service, which includes the installation and maintenance of an on-site server. So it's in our interest to make sure your server isn't too powerful - otherwise we're wasting our own money.

Plus, ITsManaged will replace your server with a more powerful one as necessary, without any replacement fee (maintenance costs may increase). So for example, if your business expands and you need a faster server with more hard disk space, ITsManaged will replace your current ITsManaged Server with a brand new one at no charge. So it's in our interest to get you a server that isn't too slow - otherwise we're wasting our own money.

So it's in our interest to make sure your server is powerful enough

higher the maintenance costs - for example it's very expensive to replace a high-speed CPU.

So if you get advice from a computer shop, you might end up spending way too much. Things are different with ITsManaged because we don't sell any hardware, and our low setup fees don't even cover the price of the server.

ITsManaged Servers are 

And for what? If you spend $15,000 on an IBM server, what are you actually getting

• state of the art security and timely updates
  

• software suited to your businesses needs

• maintenance

• data backup & disaster recovery (data is backed up to two remote locations)
  

A server provided by ITsManaged ensures you're not paying too much for your server.

It's a system comprised of people and technology that systematically eliminates the risks and uses automation to cut back on costs.

Risk: Internet threats

Risk: Performance degradation

Risk: Hardware failure

Risk: Expanding the business

backup

So if you're with ITsManaged, and things go wrong

n addition to a highly reliable server. Having the right maintenance protocols

The solutionITsManaged offers 3 different server types, in order of performance.

Your business rents a server that remains the property and responsibility of ITsManaged - so it's our job to make sure everything is taken care of. Although a one-off payment may seem like a more appealing option, the reality is

If you own a server and the server fails, it can take a long time to repair. First a techy needs

keeps working smoothly, not yours. Because the server is ours, we have the power to do whatever it takes in order to give you the smoothest server experience imaginable.

Because we lease servers to many clients according to a standard, we're able to respond fast to 

The traditional model of server ownership fails to account for the major problems that servers cause for small businesses.

Drawing on 10+ years experience, the ITsManaged way of doing things works systematically to avoid the pitfalls of server ownership. ITsManaged takes full responsibility for the on-site server, so for example when things go wrong - you're back up and running in hours, data and settings fully intact.

Here's how it works.  With 10 years experience, we've got

So when things go wrong, you're up and running in hours, data fully intact.

And since we charge on a fixed monthly rate, it's in our interests to ensure our servers are as reliable as humanly possible.

ITsManaged has a vested interest in keeping your server properly maintained and

With ITsManaged, you get:

An on-site server provides a centralised location for files to be stored and allows easy file sharing. That means a server needs to be reliable - you don't want employees sitting around because the server crashed and needs to reboot. We've been tuning the ITsManaged Server for ten years to achieve maximum reliability, so there's minimum hassle and no worries.

Of course nothing is perfect, and so we prepare for the worst. That includes unlimited phone support, repairs, and even server replacement, all included in a flat monthly fee.

Plus, ITsManaged Servers have a built in wireless internet connection - if your normal Internet stops working for a while, no worries. ITsManaged Server will fail-safe over to wireless internet while your Internet Service Provider gets things sorted.

State of the art security and timely updates

When it comes to the Internet, security is paramount. ITsManaged Servers are a seriously tough nut to crack because we've spent ten years refining the model. Part of this is timely updates.

Software that is several weeks old (i.e. unpatched) is a major security risk. That's because a "patch" is like an "instruction manual". that tells your computer how to fix a vulnerability. An attacker can read the instruction manual to learn how to exploit the vulnerability. That means your server software needs to be patched within days of the patches being released.

Software suited to your business needs

Through consultation, ITsManaged strives to identify your businesses needs and proceeds to install the necessary software.

For example, you may want your own email domain name. ITsManaged installs, configures and maintains the software for this task so you get standard features like spam filtering.

Or your needs may be more specialised. e.g. we can help you better utilize your MYOB license by installing it on the ITsManaged Server. That way it's available for use by multiple desktop computers.

As your business expands, you may find new server software needs to be installed. No worries, just give us a call and we'll set it all up for you.

All computers - servers included - require regular maintenance to keep performance and reliability to a maximum. You don't need to spare any head-space for an ITsManaged Server because it's maintained remotely, without stepping foot into your workplace. Maintenance is done after-hours for a minimum of interruptions to your business.

Off-site data backup & fast recovery

With ITsManaged, it's all managed - even server failure is no problem. When the day comes and the server fails - you're back up and running in hours, data and settings intact from the night before, at no cost to you even if the entire server needs to be replaced.

This is possible because every night, the data on your ITsManaged Server is backed up to two remote locations. Backups include all settings and software - so if necessary, your on-site server can be replaced with a brand new one without disruptions to workflow. And responses are fast because your ITsManaged Server is monitored 24/7.

A few months ago, one our customers had their server break down during the night. ITsManaged detected the problem, and a member of staff arrived at 9am the next morning before the doors were even unlocked. “The server failed last night,” he stated in response to the owner's surprised look, “but I've got a new one in the car.” Within half an hour, they were up and running again, with all their files and software exactly how they had been. Seamless responses such as this are a huge source of pride for ITsManaged, and part of the reason why our clients are clients for life.