Managed Desktops

Sick of problems with your desktops & laptops, concerned about wasted staff time and the threat of viruses?

Managed Desktops provide peace of mind and enable your staff to focus on your business.

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Desktop Relief doesn't depend on staff remembering  - all the work is done after your staff go home, so you don't pay for unproductive staff time or expensive desktop repair bills.

Desktop relief provides the following services, automatically when your staff shutdown their desktop or laptop computer:

  • Full PC maintenance, including anti-virus and spyware scans, disk checks, defragmentation and rubbish file removal.
  • System monitoring and repair for hardware and software 'micro' failures before they become 'macro' failures.
  • Security scans and settings adjustment to keep your desktops as secure as you intend.
  • Security patches and upgrades applied as they are released to further secure your desktop and laptop environment.
  • Centralised status and period reports indicating the status, performance, security and any constraints (e.g. memory or CPU capacity) for your desktops, to help you plan any future upgrades and changes with the confidence of detailed performance data - "you can't manage what you can't measure".
  • Local or Remote snapshot backups automatically - depending on whether you have an available central server or not.
  • Optional Help Desk services to provide support when your staff require support - in the office or in the field*.

Desktop relief is not just a program, it is a system of software installed on your computer, our maintenance and task management servers and our highly trained and expert technicians.

The 'system' delivers the advantages of automation (cost, quality) without the inherent 'stupidity' automation in computers can bring by adding the know-how and troubleshooting skills of experts. 

Simple, cost effective desktop and laptop management that will reduce your staff downtime, extend the life of your desktop & laptop investment and protect your business from threats.

*when connected to the Internet

 
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