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Voice services using Vocie over IP (VOIP) opens a whole new world, for business from conference calls, multiple concurrent calls, message on hold, call handling and a host of other possibilities and very significant call savings, but what about the pitfalls? ITsManaged manages the pitfalls of VOIP, like drop outs, burbling and loss of service due to ISP failure. How? we integrate your broadband service, VOIP services and plain old telephone service (POTS) into a system that prioritises your voice traffic, ensures all incoming calls are handled. We don't piggy back fax services on VOIP lines and we ensure the broadband service is VOIP capable. It's just common sense really.
VOIP services can suffer from another problem - when your Internet Service fails, typically you have no phones, but not with ITsManaged service - we provide a backup Internet Service and a standard failover to a POTS line.
This has a double benefit - not only does your telephone service keep working, but so does your email and web browsing. You won't be subject to ISP down time, nor will your business. With our Managed Communications, you get a complete package, broadband, telephony and security - not bits and pieces. You get a single provider responsible for the whole package, including maintenance, system administration, reliability and low call charges. Our VOIP service comes with a full PBX capable of the most amazing feats of telephony; voice mail, conference calling, interactive voice response (phone menus), and automatic call distribution. New functionality can be added by creating dial plans. Don't forget local and interstate calls down to 10c FLAT rate and low mobile calls too. And with this service that includes, broadband and PBX comes a commercial strength firewall necessary to protect both VOIP and data traffic inside your network. Isn't it time to hand over technology to a small-business focused company like ITsManaged and put your effort into your business? |
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