Mission

ITsManaged is different to traditional IT Service providers, and it shows in your bottom line.

ITsManaged has evolved from IT Security and Reliability service provision, not from traditional break-fix service mind-set. We recognise that every fault & disruption hurts your business and so our mission is:-

  • to stabilise and secure your IT investment making it more reliable and secure,
  • build in an appropriate level of robustness so when your systems crash and burn, you can recover in seconds to hours, not days to weeks, and
  • provide professional and expert infrastructure support and advice, without sales bias.

First, our services are designed to minimise the possibility of systems failure:-

  • monitoring and repairing small problems before they become big problems
  • delivering regular security and performance scans and acting on the results
  • programmed periodic maintainance of your systems to ensure ongoing reliability and security

Then, should a disaster (minor or major) occur, we deliver fast and proven recovery:-

  • Recovery of files, databases etc. based on automated, daily or hourly data backups
  • System recovery should a hardware or major server failure occur (Disaster Recovery)
  • Enable your business to continue after a major disaster though our Business Continuity Facilities.

You can minimise the cost of IT disruption (planned and unplanned) to your business by:-

  • Utilising our monitoring, maintenance & repair facilities to identify and act on small problems before they become big problems
  • Utilise our after hours facilities for maintenance, backups and repair services
  • We can be available during your business hours for fast, efficient remote support when required
  • Know that no matter what happens, your server in it's entirety can be recovered as quickly as your business needs, from moments to hours.

You can minimise your IT spend by:-

  • Utilising our high levels of automation in maintenance, monitoring and recovery
  • Utilising our remote support services where appropriate and save paid for time
  • Maintaining minimum overheads, for example our main office is in Moorabbin Industrial estate
  • Assist you with impartial hardware and software advice, borne from years of experience and without bias
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