Simple, Secure Reliable.

Small business needs, smart, cost effective IT systems and services.

You need to be secure, you need systems that are reliable and you need absolutely minimum disruption to your business.

ITsManaged has been deploying remote, secure systems management services for a decade. Where others have come and gone, ITsManaged, through it's own "Keep it simple, keep it safe and make it fast" approach consistently delivers it's customers unparalled reliability, security and performance - at a cost that makes others seem like dinosaurs.

What we do:

Provide maintenance, administration and repairs for desktops and servers using our "closed loop control system" which brings together software, communications and experts in an unbeatable combination.

Managed Servers - complete server facilities that eliminate large capital expenditures and guarantee performance, security and recoverability.

Communications & security services including award winning broadband services, Voice Over IP (VOIP) and secure remote access, private office to office networks and spam, malware and hacking protection gateways.


Highlights of our services:

  • We have our own facilities - monitoring, data backup, disaster recovery and business continuity services, all in Australia.
  • After hours secure, remote maintenance and administration services to minimise disruption to your operations
  • High levels of automation that significantly reduces the cost of service provision
  • Fully managed servers offering incredible value and provide a wide range of server facilities including Microsoft and Linux Server applicaitons. 
  • We cover all of Australia with clients in Sydney, Canberra, Melbourne and Perth.

Technical competencies:

Our staff skills cover databases, operating systems, desktops, security and communications with experience and/or training in major vendors including:

  • Microsoft Windows servers, desktops
  • Linux servers and desktops including Redhat, Debian/Ubuntu, Novel (Suse) and Mandrake Linux.
  • Oracle, MS SQL Server, mySQL and Postgress
  • Cisco, HP, IBM, Dell and other hardware/security classes
  • Desktop Applications, including financial, design and office systems
  • Open source applications

Our clients:

Small businesses with 2 - 400 desktops

Single or multiple business servers

Businesses providing 24/7 online services

 

 

What others say about us:

 

Managed Services, Melbourne Australia

ITsManaged is Melbourne's best value Managed Services provider. We have been supplying Managed IT Services to businesses all over Australia for more than ten years, including Sydney, Brisbane, Adelaide, Perth, Hobart and Canberra.

We Understand Small Business

You are a passionate small business entrepreneur, an expert in your field, really good at what you do, and the one thing you could use (apart from more customers and better margins) is more time.

Because time is so precious you can’t afford to have it wasted by your IT system. You just want your computer system running fast and reliably and you don’t want to worry about it, you just want the damn thing to work so you can get on with business. If this sounds like you, then IT’s Managed is your obvious choice as an IT supplier.

 

What We Can Do For You

Managed Servers (see below) - low upfront costs and low running costs, fully managed and maintained and on your site or at our data centre. Bundles include security, spam and virus scanning, remote access, central file sharing, email, intranet, web, automated offsite backups, disaster recovery, broadband and a host of business system applications e.g. customer, inventory and financial management systems. Now with the option of Zarafa email - a100% Exchange replacement - "All the advantages of Microsoft Exchange with only 50% of the cost".

Full remote access options, so you can work from any Internet connected computer - full security so only you have access.

Our Managed servers come with full periodic maintenance, administration and support, so there is nothing for you to do except use it. We monitor the server and guarantee it's up-time. Should the unthinkable happen - a fire, flood or a major hardware fault, ItsManaged will replace the server, software and your data within an agreed time. This is our Disaster Recovery in action.

One simple low cost solution that allows you to focus on your business.

Support and troubleshooting - very competitive on-site support or cost effective remote support from our courteous and business savvy technical support staff. You know, when there is a problem, there are dozens of possible solutions - but only one or two will fix the problem properly and without too much disruption and cost - that is what we want to do, not just fix it, but fix it best!

Training and Consulting - ready to move to the next level of productivity? Then we can assist you with your business strategy and staff development. Each business has it's own specific needs, each industry sector has it's own specific pressures and demands, and each business has it's own unique way of doing business - we get that, so don't expect a one size fits all. Our clients are clients for life and that is becuase we gave them the "good oil" to begin with!

VOIP - If you know about Internet telephony, you will know that there are pitfalls, you will also know the enourmous benefits this technology can bring, including cost, call management, productivity and service provision. A VOIP system can turn a small office into a corporate, making this technology the ultimate method for expanding your voice communications. We offer hardware, configuration, communications and SIP services and the expertise - everything you need to quickly and easily move into 21st. century communications. 

Disaster Recovery - If and when disaster strikes be ready - we provide server recovery, secure remote backups and temporary office accomodation. That's right, office accomodation so you can keep on doing business with phones, computer systems, printing, faxing and staff ammenities. Disasters don't happen often, but when they do half baked solutions will just let you down - we can taylor a complete solution that works for your business and your budget. 

Managed Disaster Recovery Services

Our Managed IT Services provides EVERYTHING you need, including internet security, data back ups, and a fast, fail safe disaster recovery service, so that in the event of unforseen disaster or IT failure, your invaluable data, customer files and key business applications are 100% safe, to the extent that even if your building burnt down you could be back at work servicing your clients on a duplicate system and database in our emergency backup facility within 24 hours.

This is extremely important to your business, did you know that 40% of businesses that suffer a critical IT failure go out of business within 12 months and 80% of businesses suffering a major disaster go out of business within 3 years? (see: Disaster Recovery Services). Your business will  be protected against these catastrophic risks, its all part of the service provided by ITsManaged.

Here's What You Get With our Managed IT Service 

  • A fully managed IT service that includes everything, full maintenance, upgrades, patches – everything to keep your server up to date and secure.
  • Full remote backup and recovery. Never worry about losing files again. Daily backups to our secure data vault ensures your data is always available regardless of what happens to your systems or premises.
  • A complete administration services. With one phone call you can add and remove users and computers, in fact all the "techie" work – you don’t have to learn anything!
  • Full service help desk for all support – 8/5, 16/5 or 24/7
  • Complete Disaster Recovery Facilities, someday something will happen, a fire, a theft, flood, or just simply a hardware failure – full recovery guarantee includes hardware, all software and data on your managed server. With a managed server, we'll provide a replacement server with all your programs and data as you left it the day before. Additionally, should a major disaster like a fire or flood occur, we can provide you and your staff with emergency accomodation while you re-establish your place of business. Emergency accomodation includes PC's, printers, fax, comfortable office environment and full access to your data and systems, so you can make and recieve calls, faxes, emails and continue to serve your customers.

Want a quote? Call us now and we’ll have you a ballpark Managed IT Services quote in 24 hrs…

Got a problem with your existing system? We can probably solve it for you over the phone or remotely and if you register for our free services offer we can probably fix it for nothing!

One final note, although our head office is situated in Melbourne, we provide managed services to clients in Sydney, Brisbane, Adelaide, Perth, Hobart and Canberra.